At Aurika Gems, engagement rings are crafted to order / hand-finished to your chosen diamond and finger size. This typically takes 2-3 weeks, depending on design complexity and time of year.

If you need your ring sooner, contact us on WhatsApp and we'll do everything we can to accommodate your timeline.

We provide a 6 months manufacturing warranty on all pieces, covering defects arising from materials or workmanship.

This covers manufacturing faults only — not damage from general wear, accidents, or misuse. Full terms are available in our Terms and Conditions.

Yes. For UK orders we use  Royal Mail Special Delivery.

For international orders, we ship via FedEx/DHL typically arriving within 3-4 working days, excluding customs processing.

Please note customs and import duties may apply depending on your country and are the recipient's responsibility.

Yes — we offer complimentary one-on-one consultations where our jewellers get to know your preferences, answer your questions, and guide you through diamond selection and setting styles.

Book an Appointment via WhatsApp

Getting the right size matters for comfort and security. A few ways to do this:

Book a consultation — we can size you precisely, in person or guide you through it virtually.
Measure an existing ring — if this is a surprise, bring in a ring your partner already wears on the same finger.
Ask someone close to your partner — friends or family may already know their size.

If your ring doesn't fit quite right once it arrives, we do you offer free resizing.

We offer a 15 day return policy on non-bespoke, ready-to-wear pieces. Items must be returned unworn and undamaged and with their tags, in original packaging, within the stated window.

Bespoke and made-to-order pieces are not returnable as these are crafted specifically to your specification. Full details are in our Returns & Exchange Policy.

We offer a 15 day return policy on non-bespoke, ready-to-wear pieces. Items must be returned unworn and undamaged and with their tags, in original packaging, within the stated window.

Bespoke and made-to-order pieces are not returnable as these are crafted specifically to your specification. Full details are in our Returns & Exchange Policy.

We do offer Klarna, financing partners, or 0% APR options , subject to credit approval.

Natural and lab-grown diamonds are chemically, physically, and optically identical — both are pure carbon crystallised into the same structure. The only real difference is origin: natural diamonds form over billions of years underground, while lab-grown diamonds are created in controlled lab conditions using HPHT or CVD technology over a matter of weeks.

Visually, the two are indistinguishable to the naked eye — specialist gemological equipment is needed to tell them apart. The choice between them comes down to personal values, budget, and preference.

Yes. Lab-grown diamonds avoid the environmental and ethical concerns sometimes associated with traditional mining, and they're typically more affordable — meaning you can often get a larger or higher-quality stone for the same budget. At Aurika Gems, both our natural and lab-grown diamonds are responsibly sourced. Learn more on our Start With a Diamond page.

Every diamond sold at Aurika Gems comes with a guarantee certificate confirming its authenticity.

Cut quality has the single biggest impact on how a diamond looks and sparkles — a smaller, well-cut diamond will often outshine a larger one with a poor cut. If budget is a constraint, we generally recommend prioritising a well-cut stone over maximising carat weight, since a poorly cut larger diamond can appear duller and even visually smaller than its actual size suggests.

Ultimately, it depends on personal preference — our jewellers are happy to walk you through the trade-offs during a consultation.

Yes — alongside classic white diamonds, we offer engagement rings set with sapphires, emeralds, and rubies. Browse our Sapphire, Emerald, and Ruby collections.

Yes. Our Bespoke Engagement Rings service lets you design a ring from scratch alongside our design team — choosing your setting, metal, and diamond or gemstone to create something entirely personal. Book a complimentary consultation to get started.

We offer a wide range of styles, including Solitaire, Halo, Trilogy, Vintage, Pave, and more — browse our full Shop by Style range.

We stock all major diamond shapes, including Round, Oval, Emerald, Cushion, Pear, Princess, Heart, and Marquise. Explore each shape in our Select Your Diamond section.

We are based out of Suite 19, 88-90 Hatton Garden , London EC1N8PN 

The quickest way to reach us is via WhatsApp: Message us here. You can also reach us through our Contact Us page.

We do offer insurance valuation on all our products.